Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How do you launch a JWM project from Jira Service Management Portal?

Wayne Willows
Wayne Willows
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 29, 2021

Can anyone advise how to integrate JWM to an existing Jira Service Management Portal? I'm looking to create a single point for customers to either raise a incident or request a item via JWM.

Answer
Watch
Like Be the first to like this
467 views

1 answer

0 votes
John Funk
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
August 30, 2021

Hi Wayne - welcome to the Atlassian Community!

Your only real option is to initially save the issue to the JSM project and then use automation to clone the issue into your JWM project and auto-transition the JSM issue to Done.

Or you could do a manual move of the issue from JSM to JWM.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events