Hi,
Google is only giving me legacy answers, or newer answers that are a bit too vague to solve the issue for me.
I have a company managed Kanban project. I need three external users to be able to access ONLY this project. messing around for the last three hours with a test email account using the permissions schemes and project roles screens in JIRA is not getting me anywhere, either my test email can see everything or it can see nothing.
help appreciated, I have not found any Atlassian articles that tackle this specific issue and I recall this being pretty straightforward in previous versions of JIRA.
Kind regards,
Lloyd
Hi Lloyd,
Visor allows you to import Jira project(s), add filter/color coding, and then share with whomever you'd like. The data stays in sync with Jira and allows you to control who sees what. Great for providing external stakeholders visibility into your Jira project data.
I'm happy to help you get started if you end up going this route. Visor's also free to get started with.
Best wishes,
Becky
Can I confirm...
This confirms if there's actions to take on just the one Project, or multiple.
Ste
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Steven,
we have a mix of team managed and company managed in our instance, but most currently used projects are company managed.
there are a small number of very old projects that have been set up to be restricted to a small list of internal users, however they are no longer used and I do not believe the admin who set them up works here any longer.
I have Full Admin priviledges with access to everything except billing (which is Org Admin)
Thanks,
Lloyd
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You'll need to check/modify permissions of existing Projects, before granting the external users access.
---
Team-managed Projects
You'll want to ensure these are not publicly visible based on a user being logged in.
For each Project...
You'll need to change manage this if you have Open or Limited Projects - to avoid internal users losing access unexpectedly.
---
Company-managed Projects
You'll need to ensure no Permission Scheme is granting access to all users, or any logged in user.
To do this...
You still then need to check inside each Project also...
Similar to Team-managed, you'll need to manage this carefully - especially if internal users have been accessing these Projects without Roles/Groups up to this point.
---
External Users
Finally, you're going to setup access for the External Users.
I would recommend...
You want to grant the External Users at least the "Browse Projects" permission - this gives them access to view the Project's issues. Grant it to their Group. You can also grant them other permissions as needed.
Once you then assign the new Permission Scheme to your Project, the external users should have access!
---
Note
These users will have product access, so even with all these steps, a user could grant them access to another Project via Project Roles.
For Company-managed at least, you could limit this. You could make all Permission Schemes use Groups for Project access, and just use Roles for other permissions. That way, you could centrally manage access as only Admins would have access to modify Group membership.
---
Let us know if you need any additional instructions!
Ste
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Steven,
Thanks for your in depth answer. investigating the existing projects, nearly all of them would need to be altered to get your above solution to work. As per our current policy, changing all of the projects across the business in the way you describe above will require consultation as different business units are using JIRA in a variety of ways with some odd customizations. outside of that consultation process changing every single project and ensuring the correct users still have access will be arduous.
is there any simpler way for me to ringfence just one project for external users that does not involve altering permissions for all projects?
Kind regards,
Lloyd
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Not natively, as far as I know. Without a consistent security model across the platform, it'd be difficult to guarantee any ring fencing is working correctly.
Alternatively, you could...
Ste
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.