I have been searching to find a way to ask the questions (field configuration) that have dependencies in the Issue Request. See the below example. Is this possible in Jira? I could not find an answer on the forums.
1. Who is going out of town?
Tom, Jill, or Kevin
(if Tom)
2a. Where is Tom going?
(If Jill)
2b. Where is Jill going?
(if Kevin)
2c. Where is Kevin going?
Welcome to the Community!
Currently this isn't possible. Atlassian have an open feature request for this:
https://jira.atlassian.com/browse/JRACLOUD-41352
You can vote on the issue and watch for updates.
Hope that helps,
Regards, Liam
Hey Arnold! As others have said, you'll need a plug-in from the Marketplace to add this type of functionality to Jira. One in particular, Dynamic Forms for Jira fits this particular use case perfectly.
https://marketplace.atlassian.com/apps/1210820/dynamic-forms-for-jira?hosting=server&tab=overview
You can read through the documentation and even add the application to your instance for a free 30-day.
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Requests have no support for dependencies. They're not intended to be that complex and ask a requestor to provide that information, they're intended for a requestor to ask for something simple (a fix, a new account/access, a holiday, a pizza etc)
You can do dependencies in the background, on the service desk side - Jira issues (which are the container objects behind a request) have issue links which can represent dependencies, but you'd need some coding to make them do what you need here.
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Hi Arnold - Welcome to the Atlassian Community!
You will need an add-on to do that - something like ScriptRunner Behaviours or ProForma Forms.
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