How do I create field Predecessors when designing an issue request?

Arnold_ Rudy November 18, 2020

I have been searching to find a way to ask the questions (field configuration) that have dependencies in the Issue Request. See the below example. Is this possible in Jira? I could not find an answer on the forums.

1. Who is going out of town?

Tom, Jill, or Kevin

(if Tom)
2a. Where is Tom going?

 

(If Jill)

2b. Where is Jill going?

 

(if Kevin)

2c. Where is Kevin going?

4 answers

1 accepted

1 vote
Answer accepted
Liam Green
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 18, 2020

Hi @Arnold_ Rudy 

Welcome to the Community!

Currently this isn't possible.  Atlassian have an open feature request for this:

https://jira.atlassian.com/browse/JRACLOUD-41352

You can vote on the issue and watch for updates.

Hope that helps,

Regards, Liam

0 votes
Josh_Kochelek__Modus_Create
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 18, 2020

Hey Arnold! As others have said, you'll need a plug-in from the Marketplace to add this type of functionality to Jira. One in particular, Dynamic Forms for Jira fits this particular use case perfectly. 

https://marketplace.atlassian.com/apps/1210820/dynamic-forms-for-jira?hosting=server&tab=overview

You can read through the documentation and even add the application to your instance for a free 30-day.  

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 18, 2020

Requests have no support for dependencies.  They're not intended to be that complex and ask a requestor to provide that information, they're intended for a requestor to ask for something simple (a fix, a new account/access, a holiday, a pizza etc)

You can do dependencies in the background, on the service desk side - Jira issues (which are the container objects behind a request) have issue links which can represent dependencies, but you'd need some coding to make them do what you need here.

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 18, 2020

Hi Arnold - Welcome to the Atlassian Community!

You will need an add-on to do that - something like ScriptRunner Behaviours or ProForma Forms. 

Suggest an answer

Log in or Sign up to answer