How do I alert a Senior Admin when a junior admin creates a custom field?

Meade Swenson
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June 16, 2023

Our enterprise-scaled Jira instance has a significantly large number of admins that have the ability to add custom fields.  We're not currently in a position to restrict such access, but we need to enforce best-practices on custom field creation.  Is there a method, possibly through Jira Automation, with which we can alert our Senior Admins whenever a custom field is added or updated?

 

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Tim Perrault
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June 16, 2023

Hello @Meade Swenson 

 

I'm not sure you can do it out of the box, but I know the app ScriptRunner has built-in listener that you can fire on the custom field created event and send out an email.

 

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Robert Bailey
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June 19, 2023

Hi @Meade Swenson 

 

As @Tim Perrault mentioned, this is possible with ScriptRunner. You can create a listener that sends emails for non-issue events here: 

Screenshot 2023-06-19 at 11.30.12.png

 

In the event field, you have the option to choose CustomFieldCreateEvent or CustomFieldUpdatedEvent as you can see here: Screenshot 2023-06-19 at 11.31.51.png

 

And then at the bottom, you can configure either specific users or user groups to be notified, with a custom email: 

Screenshot 2023-06-19 at 11.33.51.png

 

I hope this helps!

Kind regards, 

Bobby

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