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How do I add a confirmation pop up for each status change?

Chegg Coop

Currently using Jira Core to track workflows and would like to add a confirmation pop up before changing each status since there is room for error given how the status buttons are configured.

Example: team member approves the ticket -> clicks approve -> pop up asks "are you sure you want to approve this ticket?" -> clicks approve again.

Accepted answers

All comments

Daniel Wong_zylx8x

Hi @Chegg Coop

This is easily achievable by adding a screen to your 'approve' transition. You can do this by following this KB: https://confluence.atlassian.com/jirakb/mapping-a-screen-to-a-workflow-transition-720634253.html

Chegg Coop

Thanks Daniel. Do you know if this configuration is available for JIRA Core like it is in JIRA software?

Chegg Coop

Apologies! Found the screens configuration in the settings tool. Thanks!

Tim McMonigle_r6v8rd

@Chegg Coop Can you let me know where you found the Settings tool for adding a screen to 'approve' a transition? We have a status called 'PO Accepted' that used to ask for confirmation when a story was moved to that status, with the ability to add a comment. When I transitioned to a new board, that went away.

Tim

Dave Kitabjian

Thanks, but this is not correct. The link you provided shows how to add a screen to the transition, but does not provide information on how to make a "confirmation" window which, by definition, means you provide the choice of whether to proceed or cancel.

I'm not sure about the OP, but I need a true confirmation window which permits moving forward with the workflow or cancelling the proposed transition. And I still haven't found it yet...

Serena Caruso

I know this is an old question, but I'm in the process of doing this myself, so I thought I'd drop my answer. @Chegg Coop @Tim McMonigle you can't quite add an approval screen at the moment, but you can achieve something acceptable by adding a checkbox or radio button with a question like "Do you wish to continue?" and even though the screen can just move forward, based on the radio button answer, it would lead either forward or back in the workflow.