How come I can not get the Rich Text Editor to show up on my multi-line custom field?

Raisa MacLeod October 6, 2020

I created two new multi-line custom fields as Text Field multi-line.  On the issue screen the Rich text editor does not show up, nor does the description show up.

Here are the custom fields:
Screenshot 2020-10-06 153058.png

Issue screen:Screenshot 2020-10-06 153354.pngScreenshot 2020-10-06 153431.pngHow do I get my multi-line custom fields to have rich text editing?


3 answers

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October 6, 2020

Hi @Raisa MacLeod ,

  • You must change the renderer to Wiki renderer.

Go to the field configuration --> new Text field that you have created -- > renderers. 

You can change the renderer type from default text to Wiki renderer.

Eric Mason
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April 1, 2022

Can you change this as a default or do you have ot change this in every field config for every field you need?



2 votes
Charles Delaporte October 13, 2022

Is this available for Cloud hosting ?

Jonathan Huet February 21, 2023

Yes, may be late for you, but useful for othres:

  1. Go to Jira admin panel
  2. Go to Fields > Field configuration
  3. Select the project's field configuration
  4. On the "Actions" column, select Renderers
  5. Then select the "wiki renderer"
Like Chris T likes this
Neeta Dubey August 11, 2023

Hi All,

While trying to change style, it is showing below warning. There is already some data in project. Am i doing it correct?

Screenshot 2023-08-11 160718.png

1 vote
Raisa MacLeod October 15, 2020

Thank you that worked.  There was an additional step.  First you need to go to Field configuration schemes to add a scheme.

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