How can I see those "Restrict Service Desk Agent" information
Kevinn Cheng
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Hello there,
I m with the role: ORG & SITE ADMIN
I created a search filter and try to do some analysis of resolution time of each ticket, which I added some columns into the search result like "Time to first response, time to resolution"
but I saw "Restrict Service Desk Agent" shown on screen.
I do some research here, most are pointing to " Service Desk functionality and specially SLA feature. "
How can I able to see those information?
1 answer
Sebastian Krzewiński
Community Leader 
Community Leader
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Kevinn Cheng
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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