How can I pass down confluence link during task creation in JIRA

[Garret Zhang]

I have a JIRA issue that is linked to a confluence page. When I run my automation, I want to pass down that confluence page to the new task I create. Is this possible?

Is it possible to get the URL of the confluence page that is attached to the issue without having to manually add URL in another custom field?

If this is not, are there work around like using workflow? 

[Ralf Fehling · Accepted solution]

Hey Garret, 

Currently, there is no comfortable way. Please take a look at this article. 

https://community.atlassian.com/t5/Jira-Service-Management/Jira-automation-regarding-Web-Links/qaq-p/2042810

Regards Ralf 

[Thibaut Subra _Elements_ · Accepted solution]

Hello @Garret Zhang 

What your Automation does exactly? Only pass the Confluence link whenever a task is created? Is the new task a clone of the source issue?

[Garret Zhang]

My automation creates a task directly into another project managed by another team. Their team specifically asked to make sure all the attachments are included when a new task is created in their project.

This wasn't a problem until we decided to migrate over to confluence. So, the goal is to make sure the confluence page is linked to the new task that is created via the automation.

I hope this make more sense.

[Thibaut Subra _Elements_]

Ok, as @Ralf Fehling said, there is no easy way to do this.

If you're willing to use a third-party app, I suggest trying our Copy & Sync application.

The way it will work: you create a recipe that copies your issue with all data needed, fields, comments, attachments, or, of course, Confluence Links (see below) from one project to another.

You can also choose to synchronize some content (for instance, when a comment is made on the cloned issue by the team B, the team A will see the comment on the source issue).

Then, you trigger this recipe directly with Automation regarding the triggers you already set.

That way, you can easily collaborate between teams and projects, and it's far easier to manage.

You can have a look at our app for free and I'll be glad to help if needed.

Regards

Thibaut