How can I leave the organisation/projects?

[Guy Cassidy]

Hi,

I was added to this org/project as an external contractor. I can't seem to exit the projects. The only way to leave seems to have an admin remove me. Unfortunately, I'm unable to contact the admin at the organisation.

Please advise on how I can disassociate my account.
Many thanks

[Nicolas LASHERMES]

So in summary: someone can add you without your consent, and you cannot leave the group by yourself. You need to ask the admin to remove you from the group. And if he refuses, you have eternal access to his child pornography content and that doesn't bother anyone. It's the stupidest system human being has invented.

[Inna S]

I think they reported to have fixed this problem.

If you experience it today, I'd suggest filing the support request with Atlassian and considering involving your company legal department. Because having a company employee with the company email found in a child pornography sharing group smells a big trouble to the business.

[Patryk Kuniczak]

Agree, i cannot quit from not mine organization it's really stupid ...

[cll0ud]

This is really something. So I've just been added to what is clearly a scam project, and I can't find a way to leave it. How and why is people allowed to add users to their own organization without their consent and they can't even leave after?

[salehra]

I have stuck with some companies already , I don't what the heck is wrong with ATLASSIAN , stupid choice , by stupid people.

[Pramodh M]

Hi @Guy Cassidy 

Welcome to the community 🙂

There is no way you can remove yourself from the Projects/ Site Access you have been provided to.

The only way is to contact the admin

If it was the external account that you used, you can delete the account under your account settings.

The feature request is still under consideration

https://jira.atlassian.com/browse/JRACLOUD-75105

You will have to raise the support ticket if you need further assistance

Thanks,

Pramodh

[Guy Cassidy]

Thanks Pramodh,

I'm really impressed by how active this community is, but certainly a disappointing outcome. 

It's really absurd that contractors with external emails would have to ask permission from the client to exit their Jira projects. 

Deleting the account isn't a painless process either, as I need to maintain relationship with other projects associated with it. 

I'll contact Jira support for assistance. 🤯

[Walter Buggenhout]

Hi @Guy Cassidy and welcome to the Community!

It is indeed an admin of that site who will need to remove you from the site as a whole. Depending on how everything was set up, you could also ask the project administrator if he/she can remove you from specific projects.

Apart from the technical side of things, why is this a problem for you? Apart from the fact that you have access that you don't really need anymore, I don't really see how this would be blocking for you ...

Hope this helps!

[Guy Cassidy]

Hi Walter,

Thank you for the quick reply  warm welcome.

Unfortunately, the relationship with the client turned sour. For that reason, I'd prefer not to reach out to anyone in the organisation, and I also don't want any access to their boards.

If there's no way for me to remove myself (which I find a bit strange), is there anyone I can reach out to at Atlassian to disassociate my account?

Thanks

[Walter Buggenhout]

Hi @Guy Cassidy,

I would be surprised if Atlassian would be willing to do this, as this is a user management issue, not a technical problem with the site.

Looking at it this way: the organisation is actually paying for your license on that site. By sending them a friendly email indicating that you would no longer impose that cost on them and feel better if you no longer had access to the site, I suppose that would still be a positive message to end the collaboration.

I don't know what happened - and don't need to know - but that should be what I would try to do. 

[Guy Cassidy]

Hi Walter,

They're on a free plan, so it's costing them nothing. I'm not sure they use it (I didn't want to click around in case it gets logged).

As it stands, contacting anyone at the organisation is not an action I would like to take.

I don't understand the logic behind not allowing external users to exit organisations (is that even GDPR compliant?), but I would like my account removed from that organisation. Is the only way for me to achieve that is to delete my account?

[Walter Buggenhout]

You have the right to be forgotten, Guy. But it is quite normal that changes to the configuration and permissions of a business system are not done by end users.

As this is a free plan, all users in there are project admins of every project and permissions can't be edited. So having your account disabled/removed from the site is the only way you can be eliminated - to put it bluntly.

You can always try to ask Atlassian support what advise they can give you. You can reach out via https://support.atlassian.com/contact/ - I am expecting similar advice there, but you never know 🤞

[Inna S]

Stumbled upon this while looking to remove myself from an organization I'm not interested to be the part of.

Thought I'd add my 2 cents here:

access to the data can be both the privilege and the liability.

Any lawyer would tell you that possessing anything you are not supposed to own or have an access to is a very problematic and poses a serious risk to you. Unless the person is in the data theft business they should run from the access to the data that belongs to the organization as fast as they can. It is not about GDPR, it is about removing the liability.