I work on an analytics team and we often get ad hoc requests for data queries from external stakeholders. Currently when we get these requests we create tickets for them in our Kanban board, but ideally we would like the stakeholders to submit their tickets themselves to our project which we can then prioritize in our Kanban board.
I realize Forms and Service Management are a thing, but we already have our Software project set up and enjoy the customizability of the Kanban board. Is this possible without having to create a brand new project and giving up the benefits of the Software type project?