How block worklog changes and deletion on certain statuses

Mélanie Liguet
Contributor
November 10, 2023

Hi, 

It is possible to block users from logging time spent on tickets in a specific status using the jira.permission.work.denied workflow property key.

But this leaves the possibility of deleting or modifying the worklogs.

I want to block the deletion and modification of worklogs with a specific status.
I tried using jira.permission.worklogdeleteall.denied and jira.permission.worklogeditall.denied but it doesn't seem to work

Do you have any suggestions?

regards, 

 

1 answer

1 vote
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 11, 2023

Hi @Mélanie Liguet,

I have not tried going so far in restricting permissions personally using workflow properties to be honest, but you may be running into this issue that is mentioned in workflow properties documentation :

2023-11-11 12_19_26-Useful workflow properties for Jira Cloud _ Jira Service Management Cloud _ Atla.pngI am not sure where in your workflow you are trying to apply these restrictions. A common scenario is to do this in a closed status and then it is quite common to deny any more updates to the issue whatsoever, which you do with the jira.issue.editable = false property. 

Hope this helps! 

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