How best to set custom field post function with user making transition

[Patrick Davis]

Hi folks,

I'm working with a workflow requirement to essentially stamp a read-only custom field with the username of the person who conducts a specific workflow transition. After a little bit of rudimentary research, it seems possible that I can add a post function to the transition and use scriptrunner for this.

Have you solved this before? What has worked for you?

[John Funk · Accepted solution]

Hi Patrick,

yes, they’re probably a variety of ways to do this, including an automation rule. Create a trigger based on issue, transition, then add any conditions you might need, then add a new action for edit issue.

Then, in the edit issue component, you can put in code, such as 

{{issue.initiator.accountID}}

[Patrick Davis]

Adding a trigger is what I ended up doing, thanks for the suggestion.

[John Funk]

Great! Glad it worked for you. 

[Ashwini_More _miniOrange]

Can we do it with other users' details like the department? Like I want to fill the issue field with the reporter's department.

[John Funk]

Jira can't grab the Department from AD or other ID systems directly like that. But you can use an add-on in some cases to populate a custom field in Jira with the Department or Location or Leader, etc. 

Also, it's best if you create a new question for your circumstance so more people will see it and can respond.