I have read many discussion in the community, but I couldn't get clear answer.
Is there any way to let my customer view SLAs,
Thanks
Welcome to the community.
There is an open ticket: JSDCLOUD-325. Please watch and vote it.
If you look for paid solutions, there are apps in the marketplace such as Extension for JSM.
Thank you for your answer.
I hope Atlassian brings this feature back.
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