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Have Commercial License and need to upgrade Ubuntu from 16.04 to 20.04.

ilter

Hi All,

In our company a Jira Commercial License was bought for 50 users a few years ago and we've been using that since.

Now we have some issues with the Ubuntu OS and want to upgrade our server to latest Ubuntu LTS (20.04).

I made some research and decided that it'll be best if we install a new server with Ubuntu 20.04 and install Jira there, moving all data and attachments to the new installation.

The question is, which installer should we use and will our Commercial License number work on that new installation? I see Atlassian changed current license types and I want to make sure that my plan will work before going into all that trouble.

Thanks!

Accepted answers

All comments

Vishwas

Hey @ilter Welcome to Atlassian Community !!

I would suggest you to install the jira server same version on Ubuntu 20.04. And yes commercial license is perpetual, so it should work.

Since you are planning to do migration, please try this out in development server before doing on prod server.

Let me know in case of questions.

ilter

Hi Vishwas,

Thanks for the welcome!

You mentioned installing the jira server same version on the new Ubuntu 20.04. I was thinking about going to the latest LTS version since I am going throught the trouble.

Should I first install the same version, and then do the upgrade?

Or installing the latest LTS version and importing db backup would also work?

Vishwas

Before suggesting anything, can you please tell me the version of application and DB.

Based on that we can suggest more on import/export

ilter

Of course, here you're...

Jira: 8.12.1
Database: PostgreSQL 9.5.25

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