Filter Subscription emails

Hi Team,

My filter subscriptions are not triggering emails. I am receiving all the other emails except the one for the filter. Any reason why?

2 answers

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1 vote

Check two things:

If the filter results are empty when the subscription is sent then it won't send unless you have the "Email this filter, even if there are no issues found" checkbox ticked.
Verify the schedule for the filter that it should have been sent.

You can also test it immediately by setting the schedule to Daily | Every 15 minutes to make sure it is sending when you expect it to.

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I did all of that. I have been receiving emails for all other changes except for the filters.

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0 votes

Hi @Phaneesh C Gopisetty - Did this solve your question?

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