Filter Subscription emails

Phaneesh C Gopisetty August 28, 2019

Hi Team,

My filter subscriptions are not triggering emails. I am receiving all the other emails except the one for the filter. Any reason why?

2 answers

1 vote
Michael Kuhl _Appfire_
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August 28, 2019

Check two things:

  • If the filter results are empty when the subscription is sent then it won't send unless you have the "Email this filter, even if there are no issues found" checkbox ticked.
  • Verify the schedule for the filter that it should have been sent.

You can also test it immediately by setting the schedule to Daily | Every 15 minutes to make sure it is sending when you expect it to.


Phaneesh C Gopisetty August 28, 2019

I did all of that. I have been receiving emails for all other changes except for the filters.


0 votes
John Funk
Community Leader
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June 17, 2022

Hi @Phaneesh C Gopisetty  - Did this solve your question? 

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