Expand collapse option is not working until a transition is occured within the session

[Singa Selva Sankar]

Hi all,

We are in Jira 9.4.6 DC, we have an internal plugin that has expand collapse option, at times the expand is not working until the transition occurs within the session.

Scenario 1

user a - able to expand the options in AAA-1

user b - couldn't expand the option in AAA-1

user b - made a transition of a status and then expand option is working

user a - refreshes the page, couldn't expand the option in AAA-1

we suspect it may be cause of the session or cache, can anyone give any ideas to resolve this.

any help is much appreciated, thanks in advance.

[Kseniia Trushnikova · Accepted solution]

Hi @Singa Selva Sankar,

Have you resolved the issue?

[Singa Selva Sankar]

Hi @Kseniia Trushnikova ,

Yes, it's kind of a simple fix which had me in worry for a couple of days.

In my JS file I had to replace AJS.$(document).ready with AJS.toInit this resolved the issue.