Error with issues collector

Ricardo San Segundo
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March 7, 2024

It seems that after migrating our Server instance to Data Center, our issue collectors are failing:

Today, some clients have notified us that they are experiencing issues with the issue collectors in their projects. The error "Oops Something went wrong" appears when someone tries to make a request from the web source through the issue collector.

I verify with those users that the HTML is the same in the Jira issue collector and in the web source but we still giving this error in the page code: "POST https://jira.havas.com/pm/rest/collectors/1.0/template/custom/e534a674 404 (Not Found)"

Our version is 

9.12.2

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