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Error while reviewing email domains during migration

Deepti S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 26, 2023

Screenshot 2023-01-27 at 10.21.34 AM.png

Hi,

I have been doing a jira test migration since 3 days but each time i get the same error when i reach the "review all email domains" step. See attached pic. What should I do? Error is same when i select "trusted domain" or "not trusted domain". It doesn't allow me to go to the next step!

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Carmen Odimba
Contributor
November 6, 2023

Any update on this? I get redirected to the "Connect to Cloud" when clicking on "Review all email domains".

Nahom Yonas
February 5, 2024

I get this error as well, have not figured out a solution yet so if anyone knows it would be kindly appreciated :) 

Trudy P Claspill
Community Champion
February 5, 2024

Have you already established a connection between the migration app and a Jira Cloud instance? I think that is required in order to use the features of the app, even ones like reviewing the domains which would not seem to actually need any connection to a Jira Cloud instance.

Nahom Yonas
March 18, 2024

This ticket helped me solve the issue. https://jira.atlassian.com/browse/MIG-1637

 

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CLOUD
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AUG Leaders

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