Email notification settings per projects

Shigeya Tanabe
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November 7, 2023

Hi all,

I have not received email notifications (updates in the watching project, mentions) from the specific project. I do receive email notifications from other projects. Are there any project-specific notification settings?

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Teresa_DevSamurai
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November 7, 2023

Hi Welcome to the community, In case have not received email notifications,

You can check on: Project Permissions: Go to Project Setting -> Notifications

Screen Shot 2023-11-08 at 11.08.34.png

If you still have not received email notifications, Then check it on the Notification Scheme:

Setting -> Issue -> Notification Scheme -> Notifications

Screen Shot 2023-11-08 at 11.11.13.png

 

I hope it will help

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Linh Pham_Ricksoft_Inc
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November 7, 2023

Hi @Shigeya Tanabe , welcome to the community!

You can configure email notification for company-managed projects through the Notification Schemes

On the other hand, team-managed project has its own notification setting, is the project you'd like to watch a team-managed project?

You can learn more about team-managed project settings here: Customize notifications in team-managed projects 

Monosnap My Kanban Project - Notifications - Jira 2023-11-08 12-00-10.png

I hope this helps! 

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Shigeya Tanabe
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November 8, 2023

Thank you all. I'm on a company-managed project, looks I don't have an access to the configuration page, so that I will talk to the project admin. Thanks!

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