Issue is Company A (has Project A tracked in their own environment). Company B is a contractor with A and has no access to Company A's Jira, so they created JIRA B and started manually adding records to JIRA B by using people who has access to Company A's -Jira A board. My question is, is there a way to do this efficiently? Since syncing both companies JIRA environments is cumbersome. Open to any suggestions.
Hi @Tmz
welcome to the Atlassian Community!
In order to synchronize issues between both instances, I'd recommend to use one of the issue sync apps from the Atlassian Marketplace. These are designed for exactly this scenario to exchange issues between different Jira instances.
Please note that I'm part of the team behind Backbone Issue Sync. Therefore, I refrain from giving a recommendation. If you want to get a demo of our app, you can book it here.
If you're looking for other ways how to collaborate between Jira instances, you can also check out my talk about Cross-Company Collaboration in Jira. I'm actually also giving this exact talk tomorrow at the ACE Bangalore which you can also join remotely.
Cheers,
Matthias.
@Matthias Gaiser _K15t_ I can’t thank you enough. This was what we needed to solve our problems.
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Hi @Tmz
Welcome to the community. This is Majid @ Exalate.
As Mathias already explained, the way to do it would be to use an synchronization solution such as Exalate to set up a cross-company collaboration between the two independent Jira instances so that only selective data and selective projects are in the picture. This should be a good read to get things kicked off.
Happy syncing!
Thanks
Majid
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