Edit local help for issue types

Tomáš Vrabec June 5, 2023

Hi there,

as our priority atlassian support did not work for this question and they suggested to ask the community, I am asking the community. 

Description

Hello there,

got quite simple question from customer, but could not find the answer.

Customer would like to edit help text "the local help" for the issue types in create screen next to issue type drop down. The little question mark.

Cannot find and documentation related to that.

Thanks.

Tom

Affected Product

JIRA Software (including JIRA Agile)

Priority

Level 4

Affects Version/s

8.20.11
Sooo, please, could anyone suggest me where to start? Guess that velocity template is somewhere in backend and need updates?
The target is to change the help descriptions of Issue Types. 
Thanks, Tom

 

1 answer

0 votes
YogeshKR
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 5, 2023

Hello @Tomáš Vrabec


It's nothing but just a description of the respective issuetypes. 
If you want to edit it, you can do it with the steps below, 

Administration->Issues->IssueTypes->Edit (for which issuetype you want to change)->Update the description->Update it.

Once it is done, "the local help" will be updated accordingly in the create screen.

Hope this helps!

Regards,
Yogesh

Tomáš Vrabec June 6, 2023

@YogeshKR well sir, thats what I thought will do the work.

After the 10+ years with Jira I am kind of confident about that.

But.

For Example Epic:

Snímek obrazovky 2023-06-06 v 14.24.39.png

Snímek obrazovky 2023-06-06 v 14.25.01.pngSnímek obrazovky 2023-06-06 v 14.25.11.pngSnímek obrazovky 2023-06-06 v 14.24.51.png

 

The text "Epic Story" is not editable. Issue type description is something totally different. That means, local help is using the text, provided somewhere else. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.20.11
TAGS
AUG Leaders

Atlassian Community Events