Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

ERROR: 2VCTLL

chengru chang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 4, 2021

Hi:

I just get invitation to join a new JRA cloud. When I try to open "Projects", it shows "ERROR: 2VCTLL" as attached figure. I am wondering if someone has similar issue before.

jira_error.png

2 answers

2 accepted

0 votes
Answer accepted
chengru chang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 6, 2021

The reason is that I had set up the group to access certain projects, but neglected to tick the box actually allowing you access to the JIRA product. It is ok now.

John Funk
Community Champion
January 7, 2021

Great! Glad you have it working!

0 votes
Answer accepted
John Funk
Community Champion
January 5, 2021

Hi @chengru chang  - Welcome to the Atlassian Community!

You should check with your organization's Jira Administrator. It might be that the instance is a Free subscription and they have exceeded the number of available licenses. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events