ERROR: 1TEHJFY

Hello,

I was trying to close a sprint and this error shows up. I am an admin and still unable to close the sprint.

3 answers

1 vote

Apparently, support ticket said, its issue with the filter query and we are still not able to fix it. Its not with the permissions in my case.

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1 vote

@Krishna Mantha,

If you have a paid subscription with Atlassian, you should open a support ticket. This is likely a technical issue that requires Atlassian's help to resolve.

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can you help me with any email or link to the support ticket? I tried but may be i was using a wrong one.

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0 votes

Could you please share the error screenshot..?

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This is what i see.

error screenshot.PNG

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Hi @Krishna Mantha ,

Could you please try to broswe the page in Incognito tab..?

Please let me know the output.

Regards,
Sanjen

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same error again in incognito tab

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Hi @Krishna Mantha ,

Okay, this is some technical issues from the cloud site So Atlassian team can support you on it to resolve it soon.

Please find the link to raise a support ticket.

Raise atlassian support ticket

Please accept the answer If it helps you😊.

Regards,

Sanjen

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ERROR: 1TEHJFY

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