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Does inactive Jira users absorbed or contribute to license count?

WILLIAM MENSAH
WILLIAM MENSAH July 26, 2022

I am looking to clean up my enironment by deleting inactive users therefore my question is Does inactive Jira users absorbed or contribute to license count? 

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Lisa Grau
Lisa Grau
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July 26, 2022

Only users with product access use a license. If the user isn't in any groups that grant product access, the user doesn't count towards the limit.

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Matt Doar
Matt Doar
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July 26, 2022

Inactive users don't count towards your license count. Deleting them will mess up your Jira history, so don't do that.

 

https://confluence.atlassian.com/jirakb/get-list-of-licensed-users-in-jira-server-278695452.html is this is on-prem

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