Display "user picker (multiple users)" field in JXL sheets and use it in structure

Chloe Lucas Montfort
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October 16, 2023

Hello

I have a JIRA software project where some issues have a workflow with an approval step.

These issues have the "Approvers" field, which is a "user picker (multiple users)" type of field. 

I would like to achieve a view of issues pending approval, grouped by the person(s) in charge of approval, so that each member of the team can quickly view if their approval is needed somewhere. 

Problems : 

* I cannot view approvers in JXL sheets view (the column appears shaded)

Capture.JPG

* I cannot group by approvers using structure (approvers appear "not set")

Capture2.JPG

Thank you in advance for your help

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Hannes Obweger - JXL for Jira
Atlassian Partner
October 16, 2023

Hi @Chloe Lucas Montfort

this is Hannes from JXL. Mind reaching out to us via https://jxl.app/support so we can look into this together?

Looking forward to hearing from you,

Hannes

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Chloe Lucas Montfort
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I'm New Here
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October 19, 2023

This was quickly fixed by the JXL team, thank you :)

Hannes Obweger - JXL for Jira
Atlassian Partner
October 20, 2023

Thank you Chloé!

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