Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Disable email notifications for system-generated updates

Andres Ferrando
Andres Ferrando
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 10, 2023

Is there any way to disable the email notifications for system-generated updates? I can't see that option in https://confluence.atlassian.com/jirasoftwarecloud/manage-your-jira-personal-settings-952598541.html

Example: I receive emails from "Automation for Jira" when there's a state change for a User Story, based on the child tasks changes.

Answer
Watch
Like Be the first to like this
451 views

1 answer

1 accepted

0 votes
Answer accepted
Kian Stack Mumo Systems
Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 10, 2023

@Andres Ferrando, 

 

Who is the rule actor for your rule? I'm seeing some people say that if "Automation for Jira" is the rule actor, you won't get notified. I just tried it on my instance with Automation for Jira as the actor and I have not yet received a notification.

View More Comments
Kian Stack Mumo Systems
Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 10, 2023

Never mind.. it was just very delayed.

Like
Kian Stack Mumo Systems
Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 10, 2023

Okay, I found this feature request which indicates you cannot do it at the moment, but another post has a potential workaround for you. Essentially on the automated transition you would fire a separate event that does not alert users.

Like
Andres Ferrando
Andres Ferrando
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 10, 2023

Thanks, I'll check at that.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

    See all events