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Difficulty transferring Jira from one account to a new account.

My software contract manufacturer administers a JIRA cloud account for issue tracking and now we have set up our own account with JIRA cloud. I ran into issues when I try to import the entries from one account to the new one through a CSV jira dump file.

I was looking for help from community to see if anyone had gone down this path before and what are the options available to achieve this transfer. The Git Import tool worked fine for me to import git repository but JIRA is trouble.

Secondly, what have people in the community used is there a good method to verify that the import was good after the transfer happens.  

 

1 answer

0 votes
Benjamin Community Leader Aug 29, 2021

Hi @HRaman ,

 

I'm not sure why you need to transfer. If the other Jira Cloud admin can add your account(e-mail id), then you will have access to that Jira cloud instance. 

 

-Ben

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