Default value for Summary field not working

Anita Narayanaswamy
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March 10, 2021

Recently upgraded JIRA version from 7.5.3  to JIRA 8.13.4. 

I have set the default value for summary field in Field configurations using a script as below

<script type="text/javascript">
if (document.getElementById("summary").value == "") {
document.getElementById("summary").value = "XXXX";
}
</script>

After the upgradation , the above workaround is not working to set the default value for Summary field . Please advise 

 

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Anita Narayanaswamy
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March 15, 2021

Hi , thanks for the response .

It got resolved when I set Enable HTML in project description option ON in System Info.

After the upgrade , automatically it got set to OFF , i think we should manually set to ON.

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Answer accepted
Brant Schroeder
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March 10, 2021

@Anita Narayanaswamy 

That is the correct JavaScript, is it placed in the fields description?  I am assuming it was not changed.  I wonder if it could be a cache issue in the browser.  I would double check everything here: https://confluence.atlassian.com/jirakb/how-to-set-default-value-for-summary-field-in-jira-800692650.html#:~:text=Go%20to%20the%20respective%20Field,Click%20on%20Edit.&text=Replace%20%3CDefault%20Value%20for%20Summary,for%20the%20Issue%20Summary%20field.

After you confirm that it is setup properly please clear your browsers cache and try again.

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