Days in column not displaying on all tickets and displaying an incorrect count

[Kara Nadarajah]

Recently it appears that even though we have the 'Days in column' enabled on our sprint board, the days in column indicator is not being displayed on all tickets and I can't work out why. 

For the tickets it is still displaying for, the count appears to be incorrect. For example, displaying 41 days in a column when a ticket has only been in the column 17 days.

Does anyone know?

[Bill Sheboy · Accepted solution]

Hi @Kara Nadarajah 

Has your team enabled the "Enhanced board..." feature?

If so, this is a known defect, and it appears ready to start development.  Please vote for / watch the issue to see progress:

https://jira.atlassian.com/browse/JSWCLOUD-25917

Kind regards,
Bill

[Trudy Claspill]

I was just going to add a note about that, having seen your comment about this defect on other posts. :-)

Thanks, @Bill Sheboy 

[Kara Nadarajah]

Yes @Bill Sheboy that's exactly it, thank you. I disabled the 'Enhance my board and backlog' and it's reappeared! 

I hope Atlassian doesn't have us waiting years for this fix 😩

[Trudy Claspill]

Hello @Kara Nadarajah 

Have you reviewed the information about Days In Column available here?

https://support.atlassian.com/jira-software-cloud/docs/customize-cards/#Using-days-in-column