Hi All,
I am looking for a way to show what Request types are being used and to display what is not being used so that would report a 0 against all issues created
Im thinking a Bar Chart
Thank you in advance and i hope this question is an easy answer, i did look at the CSV Export but as we have over 3k in issues i only have the option to export page by page.
Chris
Hello Christopher, it is possible to show the request types that are being used using below gadget "Issue Statistics" , but it doesn't show ones that are not used.
- create a filter: project = "projectname" AND issuetype in ("Service Request", "Budget Request ", "Comms Request ", "Data Request ","IT Help")
- Add a gadget "Issue Statistics" or "Pie chart" and select "issuetype" as "Statistic Type"
Thank you Sachin
Do you know if this can be done by all Customer request types?
I am looking to slim down my IT Portal so if there was a way to see the usage for these that would give me the result i am looking for .
Chris
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You can add all the customer request types in the above JQL I have mentioned, or use something like "project = "ProjectName" AND issuetype is not EMPTY"
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