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Customise Field Widget in Jira Service Management

Darwin Bulawan
Darwin Bulawan March 8, 2021

Hi, 

I've been trying to customise a widget for my team's service management and would like to include a "required" field in it. 

When I'm trying to save the widget changes, it gives me this error. I do not wish to that field "optional". 

Thoughts?

Screenshot 2021-03-09 at 12.06.59.png

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Danyal Iqbal
Danyal Iqbal
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March 9, 2021

What type of field is Portal URL? Is this a custom field created by a 3rd party plugin for Jira SM?

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Darwin Bulawan
Darwin Bulawan March 10, 2021

Hi, I customised and created Portal URL and set to hyperlink information. 

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