Custom event not working in notification scheme

Allen Culpepper
Contributor
October 11, 2022

I created a new Event called  "Notify Blocked Owner"

I added it to the notification scheme for the project to email a single user (testing) and a custom user picker field.

I created a Scriptrunner listener (Fires an event when condition is true)  (which fires the event "Notify Blocked Owner" when the issue is created or updated if that custom field is changed. This works correctly per the execution history shown in Scriptrunner.

But alas, no email notification is ever sent. I didnt think I need a workflow post function as the listener should fire it. What am I missing?

 

Screen Shot 2022-10-11 at 2.38.27 PM.png

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Florian Bonniec
Community Leader
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October 11, 2022

Hi @Allen Culpepper 

Are you testing with your user ?

It my be possible that if Notify My Change is set to false, you do not receive notification because you are the one that have trigger the event.

 

Regards

Allen Culpepper
Contributor
October 11, 2022

Doh! That was it! Thank you.

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