Create subtask(s) while adding a comment in a task

Question

I would like to create automatic (with a tag for example) a sub-task when i'm adding a comment in a task.

Sometimes I want to inform people with a comment about current stats and combining this with creating new sub-tasks to solve the issue.

is this possible?

Bill Sheboy · Answer

Sharon, my apologies that I forgot that Advanced Branching and Create Variable are not yet supported for Jira Server versions.

Please watch this thread to see any updates on advanced branching: Jira Automation - Advanced Branching over smart values (atlassian.com)

I believe there is a suggestion for adding Created Variables to Jira Server/Data Center, but I am unable to find it.

Those gaps mean you may only add one subtask at a time per comment, and you will need to inline all of the information extractions.  For example:

* trigger: issue commented
* condition: status is not "done" or the name of your completed status.  This prevents adding subtasks for completed items.  :^)
* advanced compare condition to check if someone was mentioned* first value: {{issue.comment.last.body.match(".*$$~accountid:(.*)$$.*")}}
* condition: does not equal
* second value: leave this as empty

* action: create subtask, setting the fields* summary: {{issue.comment.last.body.replaceAll("($$~accountid:.*$$)","")}}
* assignee: {{issue.comment.last.body.match(".*$$~accountid:(.*)$$.*")}}

Please try that to see how it helps.  Thanks!

Sharon Freij_9npud2 · Answer

Hi @Bill Sheboy

Wow, thanks for your answer. I fully understand, but still facing some issues in my own Jira environment.. :(

Well, I'm not able to find the 'Advanced Branch' --> 'for each smart value'. I can only find 'JQL'. 
Something to do with the Jira version I have?

Last but not least, 'then create variable' is also something which is not possible. 
Think that it depends on permissions or Jira version. Unfortunately don't have the same as you, so think it will not work.

besides that, many thanks for your help!

Bill Sheboy · Answer

Hi, Sharon.

Yes, you can do those things...using the string functions to help...and you need to use a consistent pattern in your comments.

Let's say your comment has a line for each task, with at most one mention per line (anywhere in the line).  Then this example rule would do it...details described below:

* trigger: issue commented
* advanced branch: to split the comment into lines of text* smart value: {{issue.comment.last.body.split("\n")}}
* variable name: varBodyLine

* action: create a variable for the mentioned user's account id* variable name: varAccountId
* smart value: {{varBodyLine.match("$$~accountid:(.*)$$.*")}}

* action: create a variable for the task, removing the account id* variable name: varTheTask
* smart value: {{varBodyLine.replaceAll("($$~accountid:.*$$)","")}}

* advanced compare condition: check if someone was mentioned in the line* first value: {{varAccountId}}
* condition: does not equal
* second value: leave this as empty

* action: create a subtask* set the summary to {{varTheTask}}
* set the assignee to {{varAccountId}}
* You will need to type in those smart values, and then select them when they appear below the field.

Please modify this as you need, and let me know if it helps.  Thanks!

Kind regards,
Bill