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Create filter for tickets that have not been updated after 14 days for their creation

Tiago Pereira
Contributor
July 27, 2023

Could you please provide how do I filter tickets that were not updated 14 days after their creation?

1 answer

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Nic Brough -Adaptavist-
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July 27, 2023

There's no way to directly compare two fields in Jira in JQL (there are some extensions that give you functions that can do it)

The closest I can get you is only going to work for the last couple of weeks, but if your people keep on top of it, it might be useful.

created > -14d and updated < -14d

This says "issues created within the last fortnight, but not updated in the last fortnight".  I would be tempted to vary that with a longer created date, and then add "and resolution is empty"

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