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Conditions not work when I have multiple going to the same status

Proshkin Kirill
Contributor
February 28, 2024

Hello

could you help please?
I have six transitions with the same name from one status, three transition for one status and three transitions to another.
On this transitions I have Conditions

Value FieldAllows to execute a transition if the given value of a field is equal to a constant value, or simply set.

each transition has similar conditions, to move an issue trough the statuses(values ​​of two fields should follow)Screenshot 2024-02-28 at 12.47.23 PM.png

this ruls not work, I don't see that transition that satisfies the requirements.

Transitions that possible is incorrect
Screenshot 2024-02-28 at 1.07.19 PM.png

Thank you!

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Walter Buggenhout
Community Champion
February 28, 2024

Hi @Proshkin Kirill,

Your screenshot makes it almost impossible to judge why you are not getting the desired result, as the key information to assess what you are trying to check is blanked out. But it has almost certainly to do with the grouping you are trying to use.

As it is set here, if any of the conditions in the inner group is true AND the last condition is true, this transition will be visible.  So either no conditions at all from the first block are true OR the last one isn't true. If you look at the issue you are trying to transition and think that this is not correct, there is something wrong with the way you are trying to check the value of the fields (compared as string). But in that case, you'll need to look into the specific field that you are evaluating and find out why this compare as string is not evaluating as expected.

Hope this helps!

Proshkin Kirill
Contributor
February 28, 2024

Thank you @Walter Buggenhout and I apologize for the lack of information.
resolve my problem, it was not in transitions, while creating validator one of them was with wrong string value.

thank you 
and have a nice day 

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