The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Child Task Notifications - Edit Email Content

Tonya Harbuck
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 25, 2024

Is there a way to add content to a Child Task email notification that goes out?  I want to add the Parent Task information to the Child Task email notification so when viewing from a mobile device, it will show the parent Task information the Child Task is related to.  

 

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Alonso Rojas
March 25, 2024

Hi @Tonya Harbuck 

to include information from the parent task, you could use the smart value function which allows you to access fields from related tasks, something like:
 
{{issue.parent.key}} and {{issue.parent.summary}} to insert the ID and summary of the parent task into the email.

 

Best regards,

Alonso.-

Tonya Harbuck
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 25, 2024

@Alonso Rojas Thank you!  How do I access the email notification template for those notifications?  That is the main problem.  I don't know how to get to the notification to edit.

 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events