Changes are not saved in WBS gantt-chart after refreshing the page

ofelie July 6, 2020

Hi Atlassian community :) 

 

So I am using WBS Gantt-chart app for managing the project plan. I am editing the start and finish dates on Gantt chart, saving my changes, all works fine at this moment. But as soon as I am refreshing the page, my changes are gone. Has anyone faced this issue before? and if so, is there any solution? 

 

Thanks in advance! 

2 answers

1 accepted

0 votes
Answer accepted
Maya Ueda July 6, 2020

Hi,

I’ll find out the answer for you, so could you raise a support request?

https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3

It is helpful for support to attach a movie of this matter to request.

Best Regards,
Maya

ofelie July 7, 2020

Hi Maya,

 

I raised a support request. Thanks

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Amy.Sample
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September 15, 2020

any updates on this issue? I have the same problem

Viviana Teatin
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October 29, 2020

Me too I got the same problem. Does anyone know how to save the changes?? 

Maya Ueda November 1, 2020

Hi,

If you have the same problem, please raise a support request.

https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3

It is helpful for support to attach a movie of this matter to request.

Best Regards,
Maya

0 votes
Sean Osawa at Ricksoft September 28, 2020

Hi,

The fix version of the bug has been released on 1st September.

If you still have the same problem, please raise a support request.

https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3

Best Regards,
Maya

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