Cannot finalize / close Sprint

Erika Devine August 14, 2019

I clicked on the Complete sprint button, then on Finalize sprint.  I keep getting an error saying to refresh the page and try again.

All of the issues and sub-tasks in the sprint are closed.

This happened first when we still had open issues, so I manually moved the open ones to the backlog or to the new sprint in an attempt to solve the problem.  However, I'm still getting the error.

Screen Shot 2019-08-14 at 11.19.50 AM.pngI cannot open a new sprint since I cannot close this one.  Any ideas?


2 answers

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 15, 2019

@Erika Devine you might be encountering the problem raised here... There is a fix in progress for this. Sorry for the inconvenience

0 votes
Deleted user August 14, 2019

This a bug and should be reported to Support

This happened in our JIRA instance a few months ago

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