Cannot edit issue type from icon

[jbuseman]

I have a project with three screens all linked back to a single issue type screen schema. There's the default, a bug report specific screen ( and screen schema ), and a new feature specific screen ( and screen schema ).

For the bug report I can click the icon on an issue and it opens the move page to move from bug report to another issue type. 

For the new feature when I hover over the icon it says "you cannot edit this issue type in this project". I can however open the three dots menu and select move to move the issue to a different type.

Everything I can find says this should work the same for the new feature as it does for the bug report. Any ideas?

[John Funk · Accepted solution]

Hey @jbuseman  - Welcome to the Atlassian Community!

Are there different workflows associated with each issue type? You will see that by looking at the Workflow Scheme. 

[jbuseman]

Nope, same workflow for the whole project as far as I can see. I was looking at creating a new workflow, but never published it.

[John Funk]

Okay, let's step back for a minute. What type of project is this? 

And can you share a screenshot of the Workflow Scheme? 

[jbuseman]

It's a software development board. All very basic really which is why I've changing some things around.

[John Funk]

That's the actually workflow. Can you share the scheme? It will look something like this:

[jbuseman]

[John Funk]

Thanks for sharing. And all of the issues on the screens are in the same project? 

[jbuseman]

That is correct.

[John Funk]

If you go into the Configure Screen function for the Feature screen - is the Issue Type field on the Configure Screen? 

[jbuseman]

You sir are awesome. That was what I was missing. Thank you!

[John Funk]

You are too kind. I don't feel very awesome - I should have thought of that sooner!  haha. And you are very welcome. 

[Zaldy Parian]

Hi @John Funk  - i know this post is from last year, but I'm also having the same issue as @jbuseman . 

In my case, we are using JSM. And I could not find the Configure Screen from Project settings > Features on the left panel. What is available to me are:

- Work categories
- Operations
- Issue view

Can you please guide me on this?

Thanks,