Cancel a Subscription

Paula Francis
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March 20, 2023

Hi,

Someone in our organisation that has since left, set-up a subscription & we now want to cancel it.

Can someone provide me with an email address for the billing team to assist with this.

Thanks

1 answer

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Jack Brickey
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March 20, 2023

Hi @Paula Francis , to be clear what do you mean by "subscription "? Are you referring to a filter subscription or maybe an app? If you are an Org admin you can remove any app that was added. If we are dealing with a subscription you can delete the shared filter under admin>system >shared filters

tammyordiway
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May 18, 2023

I want to cancel everything

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Paula Francis
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May 26, 2023

Hi @Jack Brickey

As I explained, someone who no longer works for our organisation created an account with Atlassian & we no longer require it.

We therefore want to cancel our account.

However, I cannot find a way of doing this.

Thanks

Paula

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 27, 2023

Contact Arlassian Support and select Billing option.

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