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Can you create a new user automation?

Nicole Boerboom
Nicole Boerboom October 2, 2023

I am looking to send/assign, a new jira user, training materials when they sign-up/are invited to our jira instance.  Can you create a 'saved' customize invite email? or an automation that creates a ticket assigned to the new user with the training materials?

Thank you in advance for your help.

Nicole

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Mikael Sandberg
Mikael Sandberg
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October 2, 2023

Hi @Nicole Boerboom,

Welcome to Atlassian Community!

Currently that is not possible, automation doesn't have a component that checks for new users. 

If you are creating your new users via the REST API you could have an automation that has an incoming webhook that you can trigger once the user is created and assign the issue to them that way. 

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Nicole Boerboom
Nicole Boerboom October 3, 2023

Thank you for this information.

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