Can't find the "Install" section to upload app

Ngai Chee Weng
Contributor
November 28, 2021

I followed the instructions below to Install App in Jira. But I could not find the "Install" section or the "Upload App" link.

 

3. Install app

Note: You must have administrative rights to install an app.

  • Open your Atlassian application and log in.
  • Navigate to the administration section. You may need to log in again (we're super secure).
  • Choose "Apps", then navigate to "Manage Apps" (the "Install" section in older versions).
  • Click the "Upload App" link and upload this file.

 

This is my screenshot.

Jira.PNG

5 answers

2 accepted

2 votes
Answer accepted
Curtis Kruger March 15, 2024

I know this is an old post, but it shows up at the top of search results.  To re-enable the Upload App feature, you need to add it to the JVM options on the server.  See the documentation below:

https://confluence.atlassian.com/jirakb/how-to-re-enable-plugin-upload-1364557898.html

Pam Weber April 17, 2024

Exactly what I needed.  Thanks, Curtis!

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Answer accepted
Beni Manela
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March 28, 2024
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VEENA RANI
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November 29, 2021

Hi There,

 

I'm facing same issue

Jack Brickey
Community Leader
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November 29, 2021

do any of the answers here help?

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Jack Brickey
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November 28, 2021

I think you are looking at server instructions not cloud. You don’t upload files in cloud. 

If you simply go to the app section and search for the app that you’re interested in then you should be able to install it.

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Alexander Pappert
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November 28, 2021

Should look like this

Open the app management pages in Confluence and Jira Cloud

 

If it is from Marketplace, you can use the find new app to download it directly

Ngai Chee Weng
Contributor
November 28, 2021

It says, Click the "Upload App" link and upload this file. I am not sure where is the "Upload App" link.

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