Can't create application link between Jira application and Jira Service Desk

Jahir H_ October 7, 2021

Jira Version: 8.13.x

Jira Service Desk Version: 8.19.x

While trying to create a application link between two systems without System Administration permission, it's asking for the followings:

* Consumer Key:

* Consumer Name:

* Public Key:


Thanks for your help

1 answer

0 votes
Nic Brough -Adaptavist-
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October 7, 2021

There is a slight nagging doubt as to why you're not simply running the JSD on the Jira install so you wouldn't need an application link, but ignoring that doubt as it doesn't answer the question:

You really need an admin to set this up - a Jira application link to another Jira won't give you any of the benefits of having both Jiras know the other one is a Jira - the link will only be usable by code (apps) that expect you to do it this way.

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