Hi @mvuelba
Both options are possible. If this is Server or Cloud utilising Classic Boards, see below. If this is Cloud using Next-Gen, let us know :)
For clarity below - to access board settings:
- Server: Go to Board in the top-right and select "Configure"
- Cloud: Go to Options (3-dots icon) in the top-right and select "Board Settings"
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Question 1:
If you've created a bug and it's not showing on the board, there are two likely scenarios:
- The filter is exempting the bugs from showing or...
- The column mapping does not include the workflow steps for bugs
To check the filter...
- On your board, go to your Board Settings
- Go to General on the left-hand menu
- Select "Edit Filter Query"
- Look for limitations in the filter - such as filtering for just Tasks, or non-inclusion of Bug workflow steps
- If this is an issue, you'll need to be a Board Admin and the Filter Owner to fix this. If you are...
- Modify the search parameters and press "Search"
- Once happy with the results, press "Save" next to the filter's name
If the filter is not the issue, check your column mapping...
- In Board Settings, select Columns from the left-hand menu
- Ensure the statuses for Bugs are mapped to columns on the board - if they are in the right-hand grey column "Unmapped statuses", the issues won't appear on the board
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Question 2:
If you did want to have a separate board per issue type, that is fine too. This is how I would do it:
- First, limit your current board to just Tasks. You'll need to be the Board Admin and Filter Owner and then...
- Go to your Board Settings, then select General from the left-hand menu
- Select "Edit Filter Query"
- Limit the JQL to include just Tasks - then press Search, followed by Save
- Next, you'll need to create a new board. Either click on your board's name on the left-hand side panel and at the bottom of the drop-down select "Create Board" - or, go to the quick-search bar in the top-right, select "Boards" from the go-to-all sections at the bottom of the pop-up, and press "Create Board" in the top corner of the new page
- On the first screen, select a board type
- Next, select to create the board from an existing project and click Next
- Give your board a name, select your project and the location the board should live (if it's one project, make it the same)
- Once you have your new board, follow steps 1-4 again to limit the search parameters for your new board to just Bugs
- Finally, ensure you go into Board Settings > Columns for both boards and limit which workflow steps are visible depending on the issue type
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Additional:
If you do want both issue types on one board - there are a few other options to split them up:
- Go to your Board Settings
- Select Quick Filters from the left-hand menu. These filters are buttons which sit at the top of a board. You can create two quick filters - one for issuetype = Bug and the second for issuetype = Task then filter between them to get two different views. The filters work within the parameters of your main board filter.
- Or, select Swimlanes. Choose to base swimlanes on Queries from the drop-down menu. Swimlanes create groups of issues horizontally across the board - like with Quick Filters, you could use issuetype = Bug and issuetype = Task to create two separate groups of issues on the same board.
For more information on board settings for Classic boards in Cloud, see this page - or for Server, see this page
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Let us know if you need any further help :)
Ste
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