Backlog and Board throwing error, blank page

Somnath Mukherjee
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 9, 2020


I ma facing problem when trying to load the Backlog and Board view of next gen project. It's empty and I see an error as given below:

"Something's gone wrong...."

I see this problem since last 24 hrs or so. It was working fine earlier.

Also, note the jira boards of previous version of jira is working fine. 

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 10, 2020

Hello Somnath,

Welcome to Atlassian Community!

Since this issue wasn’t happening before, I would like to know if you confirmed with the project admin if something changed.

Are you the only user facing this issue?

Is this issue happening on other next-gen projects where you have access?

I see that you are not a site-admin on the site, so since it was working it’s important to confirm with the site-admin if they didn’t remove a group from your profile or changed the access of the project.


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events