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Automation help for JWM Forms

AJ
I'm New Here
I'm New Here
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January 23, 2024

I need some insight into using automation on JWM forms. I have a mostly-private, team managed JWM project and I usually create my own issues the traditional way. But, I would like to be able to set specific automation rules when someone else submits a form that I share with them. I searched on the Atlassian community site for a while to tried to find some information about this but no luck. Is there any way I can create this kind of automation for team-managed projects, specifically for Forms? 

An example of the automation logic i'm trying to create:

  • Trigger when a new issue is created
    • if issue was created via form
      • then do X 

Any help is appreciated, this is my first post here so let me know if this isn't the right place for this question. 

1 answer

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Answer accepted
Trudy Claspill
Community Champion
January 23, 2024

Hello @AJ 

Welcome to the Atlassian community.

According to an answer on this post, an issue created from a JWM form gets a label "business-form" added to it. I confirmed that is still true. You can check for that value in the Labels field to determine the issue was created by a JWM form.

AJ
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 24, 2024

This is exactly what I needed. Thank you!

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