Automation for Jira - sending emails with

[Giorgi Tsitsvidze]

Hi Atlassian community, 

is it possible - using app automation for jira - to send email with issues button URL  - 

transition URL - when user in email click this URL issue moved on another status ... 

best regards

Giorgi Tsitsvidze

[Giorgi Tsitsvidze · Accepted solution]

I forgot to answer these questions - we find another way - 

https://community.atlassian.com/t5/Automation-questions/how-can-i-send-the-transition-of-a-workflow-as-a-link-in-an/qaq-p/1637187

but after this we get herzum approval 
here is link too 

https://marketplace.atlassian.com/apps/1211763/herzum-approval?tab=overview&hosting=server

[John Funk]

Hi Giorgi - You would have to change a value or add a link or something like that to trigger the rule. 

Can you give us an exact scenario that you are wanting to do and what you expect to happen? 

[Jack Brickey]

There isn’t any trigger that occurs from a user clicking on a field. Maybe there is a different way to achieve your actual end goal rather than the suggested implementation here. 

[Daniel Ebers]

That rings a bell.

I came across a use case like this but it requires an App - Enterprise Message Handler

An user can send in a mail using a directive like:
@workflow=Close
to trigger a workflow transition (which is = moving to a different status) named "Close".

Of course, it has to be valid for this specific workflow, ready & working - using this App is it doable via mail, yes.

If you want to send the other direction - presenting the user this specific option you would have to adjust the mail a bit.
Yes, and in the end it is not a link but a directive.

I do not know if this is a feasible option for you but I wanted to mention it anyway.

Here is some documentation.
https://thepluginpeople.atlassian.net/wiki/spaces/JEMH/pages/33357890/Use+Directives