Today I spent a long time getting an automation to work and thought I'd share since I didn't find exactly what I was working on in the community forum.
I needed to populate the approver field with the selected manager from the JSM request.
the rule I created was
Trigger:
When Issue Created
If: Issue Fields Condition
Request Type
equals
"Find Request Type Name"
Then: Edit Issue
More Options
Additional Fields
{
"fields": {
"Approvers": [
{
"accountId": "{{issue.customField_xxxxx.accountId}}"
}
]
}
}
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