Automated Comments on Subtasks

Damian Liu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 26, 2023

Hi all,

I'm trying to run an automation that creates 3 subtasks to an issue, and adds 3 different comments inside.

Right now, my automation adds the 3 comments to all 3 subtasks created.

 

Here is the workflow I expect.

1. Request reported in Slack and Auto created into Jira

2. I manually select a field Standard or Non-Standard

3. If non standard, auto-create 3 sub tasks, assigned to 3 different people, with 3 different comments/questions.

4. User returns answers to questions, 3 different people close their respective subtasks

5. Action main request

TIA

 

 

1 answer

0 votes
Bert van Dijk _TMC_nl_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 26, 2023

Hi @Damian Liu ,

 

You always can create 3 seperate automation tasks, which creates only one subtask and one comment. Can you maybe make a screenshot of the current automation task?

 

Kind regards,

Bert

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events