Hi,
I'm trying to figure out how to send the "LINK/URL" of a Jira issue to a specific channel in slack.
Currently I have it working that it "sends a message" to a specific channel, see: https://app.screencast.com/QGCQXdL1eSZem
But i can't figure out how to get a "CLICKABLE" link to be sent to Slack so the user can slick FROM Slack and then go directly to the issue in Jira.
This is what I have so far in my automation:
https://app.screencast.com/LNhZUUNTjHNTa
Any help would be MUCH appreciated!
Thanks
Ben
Hi @Ben Puzzuoli . You can try this:
Go to the automation section in JIRA (this may vary depending on whether you are using JIRA Cloud or Server). Create a new rule where the trigger is the desired action in JIRA (such as updating a ticket). In the action of this rule, select send a message to an external service, and specify the Slack channel and the message you want to send, which will include the relevant JIRA link.
Regards,
Thank you.
I'm using Jira Software (cloud) but that is where I'm getting confused with the action.
Do you mean this screen that I "ask it to send to an external service?"
See:
https://app.screencast.com/ISWXDGWvH7ZW1
thanks
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You don't have the Slack integration configured, so you can't see the necessary actions. You should see a screen like this:
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Thanks. I just configured Slack and now I can set up basic automations.
When I got to "Send slack message" like above, it doesn't give me any other options like to send in to a specific channel and doesn't include the URL.
Thanks
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Hi @Ben Puzzuoli , Hernan has some good info.
I put together a mockup for you:
For the message:
{{issue.url}}
is the smart value that inserts the URL of the issue.{{issue.key}}
inserts the issue key (e.g., "PROJ-123").<URL|text>
is Slack's format for creating clickable links, where URL
is the target URL and text
is the clickable text.
The lower input is for channel.
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That's great! Happy to help... And thanks for posting an update and flagging answers as helpful --- doing so helps us, and everyone in the community, learn and grow together.
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